Terms of Service

By using WhatsApp FAQ Bot, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using WhatsApp FAQ Bot, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our service.

2. Description of Service

WhatsApp FAQ Bot is an automated customer support service that uses WhatsApp to answer frequently asked questions for businesses. The service processes incoming messages and responds based on predefined FAQ templates.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when signing up
• Maintain the security of your account credentials
• Use the service in compliance with WhatsApp's Terms of Service
• Not use the service for illegal or harmful purposes
• Not spam or abuse the service

4. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The service may be unavailable due to maintenance, technical issues, or factors beyond our control.

5. WhatsApp Compliance

Our service uses WhatsApp Web protocol. You must comply with WhatsApp's Terms of Service. We are not responsible for any actions taken by WhatsApp, including account restrictions or bans.

6. Pricing and Payment

Currently, WhatsApp FAQ Bot is offered as a free trial. Future paid plans may be introduced with advance notice. You will be notified of any pricing changes before they take effect.

7. Intellectual Property

All content, features, and functionality of WhatsApp FAQ Bot are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our service without permission.

8. Limitation of Liability

To the maximum extent permitted by law, WhatsApp FAQ Bot shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

9. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason. You may cancel your account at any time by contacting us.

10. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of significant changes via email or through our website. Continued use of the service after changes constitutes acceptance.

11. Governing Law

These Terms of Service are governed by the laws of Nigeria. Any disputes shall be resolved in Nigerian courts.

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@exonec.com
Website: Contact Page