Privacy Policy

At WhatsApp FAQ Bot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

When you sign up for our service, we collect:

• Business name and contact information
• WhatsApp phone number
• Email address
• Business address (optional)
• Social media handles (optional)

2. How We Use Your Information

We use your information to:

• Set up and manage your WhatsApp FAQ bot
• Send you service-related communications
• Provide customer support
• Improve our services

3. Data Storage and Security

Your data is stored securely on our servers. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

4. WhatsApp Data

Our bot processes messages sent to your WhatsApp number. Message content is processed in real-time and is not stored permanently. We do not access your personal WhatsApp conversations beyond what is necessary to provide the FAQ bot service.

5. Third-Party Services

We use third-party services including:

• Resend: For sending email notifications
• Vercel: For hosting our web platform
• WhatsApp Web: For bot functionality

These services have their own privacy policies. We recommend reviewing them.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@exonec.com
Website: Contact Page